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How to Unlock Your Browser

Chủ nhật - 05/05/2024 23:24

Your browser may display a "This browser has been locked" message if your computer has been infected by malware that deceptively poses as the FBI. The malware will instruct users to pay a fee to have their Internet browser unlocked, but...

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Your browser may display a “This browser has been locked” message if your computer has been infected by malware that deceptively poses as the FBI. The malware will instruct users to pay a fee to have their Internet browser unlocked, but you can unlock your browser free of charge by either resetting or quitting your browser in Windows and Mac OS X.

Method 1

Method 1 of 3:

Unlocking Your Browser in Windows

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” The Task Manager window will display on-screen.

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For example, if you are using Google Chrome as your browser, click on “chrome.exe.”

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Click on “Yes” to end the process. The next time you launch your browser, it will no longer be locked.^{[1] X Research source}

Method 2

Method 2 of 3:

Resetting Your Browser on Mac OS X

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If using Firefox, click on “Help > Troubleshooting Information > Reset Firefox.”

Step 2 Verify that all items are checked within the Reset dialog box and click on “Reset.

” Your browser will restore back to default settings, and will no longer be locked.^{[2] X Research source}

Method 3

Method 3 of 3:

Force Quitting Your Browser on Mac OS X

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The Force Quit window will display on-screen.

Step 2 Select the browser that is being locked by the malware program and click on “Force Quit.

” Your browser will stop running, and will no longer be locked.

Warnings

Do not pay the fine as requested by the malware to unlock your browser. Your money will be routed to cybercriminals who may use your personal information for malicious purposes, such as identity theft.

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